FAQ

What should I do if I forgot my 4 digit pin?+

Please contact a human resource representative by phone or email via Contact Us

I submitted the wrong form during my onboarding, what should I do?+

Please contact a human resource representative by phone or email via Contact Us to get this corrected

Can I change my tax withholdings?+

Yes, Click Here, download a blank version of the Federal W4 and, if listed, also your state tax form and send to human resources via email – hr-dept@syntheticturfresources.com

Can I get copies of my paystubs?+

Yes, download the ADP app and you can. Click Here for set up instructions.

Can I contribute to 401k?+

Yes, after one year of service with at least 1,000 hours of service the company will match up to 5%. There are two forms to complete, please Click Here and Click Here.

When do my benefits take effect?+

Your benefits start on the first day of the month after 60 days of employment.

Answer